Flash Player Will Not Install or
Windows Update for Flash Player Wont Install

Why Wont Flash Player Install?
Adobe Flash is a plugin for Internet Explorer and Firefox that allows active content to be displayed in your web browser. As with other third party programs, its updated on a regular basis. In many cases, the Flash Security Update KB923789 in Windows Update would not install properly. In other cases, you may have received an error "you must install a later version of the Macromedia Flash Player".

In April 2008, Adobe is releasing another security update that may cause issues too. Because of these problems, you may have to uninstall and reinstall the flash player to may it work properly. Follow the steps below to download the Flash Player Uninstaller and then reinstall it. In most cases, a reinstall will fix any issues with Flash Player.

Last week, a hacked flash ad injected into online advertising enabled malware to attack systems just by visitors viewing the infected web page.  These "malvertisements" may become commonplace in the future and are even more reason to uninstall any old versions of Adobe Flash Player and install the latest version. Read more about Flash Security further down the page.

Download the Adobe Flash Player Uninstaller


Many times, just uninstalling and reinstalling the Adobe Flash Player from the Add/Remove Programs Control Panel will not solve the problem. If the Flash Player is corrupted, it may not remove properly and therefore an new installations will not proceed correctly. Click on the following link to download the Adobe Flash Player Uninstaller and save it to your desktop.

http://www.adobe.com/shockwave/download/alternates/

Run the uninstaller program and then reboot your computer to complete the uninstall.

Download the latest version of Flash Player

Now that Adobe Flash has been uninstalled, go to the Adobe site and download the latest flash player.

http://www.adobe.com/go/getflashplayer

Security Level Issues Won't Allow Flash Player to Download

Sometimes, browser security will not allow you to download the Flash Player correctly. If this happens in Internet Explorer, check the following items to allow the download.

To change your security level:
  1. Open Internet Explorer.
  2. Click on Tools, Internet Options
  3. Click on the Security Tab
  4. Click Custom Level
  5. Find the section titled "ActiveX controls and plug-ins"
  6. Choose Prompt for "Download Signed ActiveX Controls"
  7. Choose Prompt for "Run ActiveX Controls and Plug-ins"
  8. Click OK twice to close the options screen
Checking for the Flash Killbit in the Registry

Microsoft has an option in the Windows registry that can be set to disallow an Active X control from running. This killbit will sometimes be set by a malware application to cause further problems for the user. This happened just a few days ago on a clients computer. I completed every other procedure for fixing the Flash player and it was installed. However, when the customer went to a flash enabled site they were greeted with a message that Flash needed to be installed even though it already was installed.

Follow these steps to check for this killbit for the Flash player and fix it.


1) Click Start, Run and type REGEDIT (for Windows XP) or Click the Start Orb and type REGEDIT in the search box and open it (For Windows Vista/7)

2) Navigate to the following registry key
  • HKEY_LOCAL_MACHINE
  • SOFTWARE
  • Microsoft
  • Internet Explorer
  • ActiveX Compatibility
  • {D27CDB6E-AE6D-11CF-96B8-444553540000}
3) If that particular key does not exist, then the killbit for Flash is not set, however if it contains a DWORD entry for Compatibility Flags and the value is set for anything different than 0x00000000, then the killbit has been set and this is the reason why Flash is not appearing.

4) You can delete the registry entry if the killbit is set, or change the value to 0x00000000

5) Close the Registry Editor and test flash player again.


More Troubleshooting Help for Flash Player


If this procedure does not allow you to install Adobe Flash, you may want to visit the Troubleshooting FAQ on Adobe's site.

Flash Security

Because of the recent vulnerabilities found in Flash applications that allow malware code to be released when a flash file is viewed, you may want to turn flash off when viewing flash enabled websites. This is a more extreme measure, but should be considered.

Here are some utilities that will help turn flash off when needed.

For Internet Explorer:
  • TurnFlash - a utility to turn flash on or off from the system tray
  • No! Flash - free utility to disable flash, java, and more
For Firefox:
  • FlashBlock - an add-on extension to block flash, shockwave, and authorware in Firefox
To read more about this flash vulnerability visit the Windows Secrets article

Written by Mark Hasting


Printer Friendly Version of This Page






Bookmark and Share this Article on PCHELL with these Social Networks:
Add to: Mr. Wong Add to: Digg Add to: Del.icio.us Add to: Reddit Add to: Simpy Add to: StumbleUpon Add to: Slashdot Add to: Netscape Add to: Furl Add to: Yahoo Add to: Spurl Add to: Google Add to: Blinklist Add to: Blogmarks Add to: Technorati Add to: Blinkbits Add to: Ma.Gnolia


Links to Other Important Information

Support for Windows XP and Windows Vista without latest service packs ends in 2010

Cannot Install Plugin after Installing or Upgrading to Wordpress 2.8

Computer shows Stop error and Continously Reboots after SP3 installed.

How to Remove MSBLAST.EXE worm

How to Remove Content Advisor Password in Internet Explorer

How to Remove Incredimail Automatically

How to Fix Problem of Limited or No Connectivity After installing Windows XP Service Pack 2

How to Recover From a Corrupted Registry in Windows XP

How to Speed Up Windows Boot Time

Acer ERecovery Service is Not Available

Acer Recovery CD Restore Failed Reason: 0xf0000051

How to Fix Problem with No Active Mixer Devices Available in Windows XP

Parents Guide to MySpace.com - a report every parent should read

Save and Restore Desktop Layout of Icons

What is Windows Genuine Advantage and How to Overcome Problems With It

Change Forgotten Administrator Password in Windows XP/2000/Vista

Not Enough Server Storage Error When Connecting to Computer on Network

Installing Windows Vista Upgrade on a Blank Hard Drive

How to Delete Your Windows Vista Logon Password

Remove Unwanted Icons from the Windows Vista Welcome Center

Cannot Connect to Network Printer with Windows Vista

How to Wipe, Delete, Degauss, and Destroy Data on a Hard Drive

Fixing RTHDCPL.EXE - Illegal System DLL Relocation Error in Windows XP

How to Fix Blank or Missing Title Bar in IE9

Unable to Open New Tab in IE9 - Spinning Favicon

What is the Config.Msi folder and Can I Delete It?

Flash Player Installation Issues

How to Set Yahoo Mail as your Default Email Program

Unknown File in Winsock LSP - NWPROVAU.DLL - Can it be Removed?

How to Delete a Service in Windows Vista

How to Disable the On-Screen Keyboard in Windows Vista

Make Disk Cleanup Run Faster

What is CTFMON.EXE and How Can I Remove It

How to Export MSN Favorites to Internet Explorer

How to Fix Registry Editing Has Been Disabled By Your Administrator Error

How to Change Default Editor in Windows and Fax Viewer

How to Fix Problem when Windows Security Center reports multiple antivirus programs installed

How to Fix Problem when Windows Updates will download but will not install

How to Fix Problem when Windows Automatic Updates Service wont Start

Cannot Download Files With Internet Explorer

How to Keep Your Computer Up-to-Date

How to Fix the Prompt for Click to Run an ActiveX Control on this webpage

How to Remove "This Page Contains Both Secure and NonSecure Items" Warning Message

How to Fix Problem with Blank Add/Remove Control Panel

How to Fix Windows Vista Update Error 80244019

Troubleshooting An Error Occurred During Directory Enumeration

How to View and Decipher Minidump files created by Blue Screen error messages

How to Fix BLService Error on HP Computer in Vista

Google Adsense Hijacking - How to Respond

Windows Defrag Does Not Complete

Review of BigString Recallable Email

Fix Incorrect Time Stamp on Hotmail Messages

Deleting or Editing Typed URLs in the Internet Explorer Address Bar

Belarc Advisor - Quick Computer Inventory Software

How to Get Out of Full Screen Mode in Internet Explorer

How to Correct Missing "Copy to CD" option in My Pictures Tasks

How to Fix Code 39 error with CD or DVD Drive

How to Fix Problems When Windows Installer Popups Error With Missing .MSI Files

How to Fix Problems When Network Setup Wizard and Network Connections Won't Open

How to Fix Problems with Windows Help Errors

How to Delete Individual Entries from Run Command History

Foxit - Adobe Reader Alternative

How to Fix Autochk Program Not Found error

Difference between Master/Slave and Cable Select on a Hard Drive

How to Use Microsoft SyncToy to backup your important files

How to Delete Temporary Internet Files, Cookies, and History files

Review of PCDecrapifer Software Removal Tool

How to Fix Security Flaw in Adobe Reader

Computer Speakers Sound like Chipmunks

How to SVCHOST.EXE Application Error 0x745f2780

Troubleshooting the Unmountable Boot Volume Error in Windows XP

How to Disable, Uninstall, and Remove Windows Messenger instant messaging from Windows XP

How to Remove Windows Messenger in Windows XP

Free DVD Decoder Software and Help

Free CD Burning Software and Help

How to Use Remote Desktop to Access Multiple Computer on Your LAN

HijackThis Tutorial for removing Spyware

Review of Adsense Detective, Getting Stats and Results from Adsense

How to Disable System Restore in Windows ME or Windows XP

How to Uninstall Internet Explorer 7

How to Install NetBEUI in Windows XP

What is the KB891711.exe file in Windows 98 or Windows ME?

How to Troubleshoot and Solve USB Device Error Code 10

Spooler Subsystem App has encountered a problem and needs to close Error and How to Fix it

How to Fix Problem opening Microsoft Outlook

How to Disable News Headlines in Netscape

How to Bring Back Missing Folders in Netscape Communicator

How to Fix Access Denied Error when Using MSCONFIG

How to Fix HPQKBFiltr.Sys Keylogger Error in Kaspersky Antivirus

How to Backup and Restore Outlook Express Mail, Address Book, Blocked Senders List and other Settings

How to Fix Error 501 Permission Denied when changing fonts in Outlook Express

What is the Tilde (~) File on my Desktop?

What is the thumbs.db file and can I remove it

Password is Not Saved in Outlook Express or Outlook in Windows XP

Allow Viewing of Attachments in Outlook Express 6

How to Fix Problem of No Spell Check in Outlook Express

How to Fix Problems Viewing or Accessing Secure Web Sites

How to Start or Boot Windows into Safe Mode

What is the Winmail.dat file attached to emails?>

How to Correct Unreadable Fonts in Norton Antivirus or Norton Systemworks

How to correct issue with No Visible Menu Bar or Tabs in Windows XP Task Manager

How Disable/Enable the Windows XP Welcome Screen

How to Fix RTLGINA2.DLL error with Windows XP Welcome Screen and Netgear WG111

How to Fix Windows Update Error 0x80070420

PopUp Ad Removal Software and Help

Review of ErrorNuker program to identify and fix problems with the Windows Registry

Spyware and Adware Removal Help

Review of Netflix Online DVD Rental

space.gif (58 bytes)

 

Search PCHell.com
site search by freefind advanced

 




Tools for Removing Spyware, Adware, and Malware


PC HELL
Other Pages

Spyware/Adware Removal Help

MSBlast.exe Worm Removal

Welchia (Dllhost.exe and SVCHost.exe) Worm Removal

Uninstall McAfee Instructions

Uninstall Norton Instructions

Uninstall Avast Instructions

Uninstall AVG Instructions

Uninstall Antivir Instructions

Uninstall Panda Instructions

How to Manually Run the Microsoft Malicious Software Removal Tool

Bloodhound.Exploit.6 Virus Removal

MyDoom Virus Removal

MiMail.C Virus Removal

Swen Worm Virus Removal

SoBig.F Worm Removal

Dumaru Virus Removal

BugBear.B Worm Removal

SoBig.E Worm Removal

Pop Up Ad Removal Info

KAK Worm Removal

MiMail.A Worm Removal

W95.MTX Virus Removal

Snow White Virus Removal

BadTrans Trojan Removal

Wininit Virus (Bymer Trojan)

Happy99 Worm Removal

VBS Netlog Worm Removal

Pretty Park Worm Removal

Sasser Worm Virus Removal

Backdoor SDBot.H Trojan Removal

VBS.Loveletter Help

Computer Security Information

Back Orifice Information

PC HELL Main Page

 






iPadastic - News, Tutorials, Help, Tips, and Hints for the iPad



Download Hoyle Games
including Casino 3D, Card, Board, and Solitaire games.



Written by Mark Hasting

Recommended Software for PC Hell Visitors
Malwarebytes Anti-Malware
Malwarebytes Anti-Malware
iolo System Mechanic® - Fix, Speed Up Your PC
iolo System Mechanic®
Emsisoft Anti Malware
Emsisoft Anti Malware
space.gif (58 bytes)

Search PCHELL.COM

Return to PC Hell
Return to PC Hell

Google